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A merchant's guide to ShopeePay

April 30, 2025 | 4 mins read

ShopeePay is Shopee's integrated mobile wallet, enabling seamless transactions, top-up options, and rewards for a hassle-free shopping experience.

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ShopeePay is a mobile wallet built into Shopee, a popular e-commerce platform in Southeast Asia and Brazil. It is designed to make payments on the platform and at partnered merchants effortless, secure, and rewarding. ShopeePay is backed by Seamoney, a digital financial services provider owned by the global consumer internet company Sea Limited (formerly Garena).

With Seamoney's support, ShopeePay is being rolled out as a standalone app in selected countries in Southeast Asia. The ShopeePay wallet allows users to complete transactions seamlessly within the Shopee platform and even beyond, offering features ranging from cashless payments to exclusive perks like vouchers and discounts.

Read on and find out how ShopeePay supports cashless transactions, merchant incentives, and business growth.

Key features of ShopeePay

ShopeePay streamlines payments for a wide range of transactions, including online shopping, bills, subscriptions, and in-store purchases.

1. Digital wallet for a wide range of transactions

With its native integration into Shopee, ShopeePay has the advantage of a captive market of users who already shop on the platform. Users can select ShopeePay at checkout for the quickest way to pay on the platform. It supports multiple types of transactions on the platform, including online shopping, bills payment, subscriptions, and even cross-border payments.

Shopee users can also use ShopeePay to scan partner merchants' QR codes — making it an e-wallet that can be used to make payments at online and offline stores. ShopeePay can be linked as a payment method on merchant apps and online stores, as well as selected gaming consoles.

2. Access to SPayLater, a Buy Now, Pay Later (BNPL) service

ShopeePay offers Shopee users access to BNPL services through SPayLater. Users can settle a purchase after one month, or break payments down into installments across three, six, nine, or twelve months. SPayLater can be used both for Shopee purchases and purchases from participating merchants.

This feature allows merchants to tap into the growing appetite for flexible payment options. In Southeast Asia alone, the number of BNPL users is forecasted to grow from 71.2 million in 2023 to 144.8 million in 2028, according to the How Southeast Asia Buys and Pays 2025 report by IDC.

3. SLoan for individuals and businesses

As part of the SeaMoney ecosystem, ShopeePay also provides digital financing for individuals and businesses. This feature is currently offered to selected users only, and the credit limit is personalised based on the user's ShopeePay transaction history and repayment of past loans or SPayLater credit.

SLoan also offers capital loans for online sellers on the Shopee platform. Qualified sellers can also opt in to Quick Funds, a service that allows them to collect up to 95% of the escrow amount on the day an order ships.

4. Integration with SeaBank and MariBank

ShopeePay is integrated with the SeaBank digital bank in Indonesia, SeaBank mobile banking app in the Philippines, and MariBank digital bank in Singapore. This integration allows users to open savings accounts and earn interest on their savings.

5. Top-up and auto top-up from a variety of sources

Users can fund their ShopeePay wallet easily by linking a debit card or credit card, or directly transferring money from their bank. The auto top-up option ensures the wallet is always ready for purchases without requiring manual intervention.

6. Secure transactions

Security is a priority for ShopeePay, requiring users to set up a ShopeePay PIN for authorising payments and ensuring data protection during financial transactions.

Exclusive Shopee platform benefits

ShopeePay users can enjoy exclusive deals, discounts, and vouchers when shopping on Shopee's e-commerce platform, enhancing their overall shopping experience.

ShopeePay for shoppers

ShopeePay benefits users by offering a seamless, convenient, and integrated shopping and payment experience within the Shopee ecosystem, allowing users to fulfill their daily needs and enjoy exclusive rewards and incentives.

  • Seamless shopping experience: ShopeePay integrates with the Shopee e-commerce platform, making the shopping and payment process smooth and efficient.
  • Convenient payments: Beyond just shopping for items on the Shopee platform, ShopeePay also allows users to pay for utility bill payments and in-store purchases, using their ShopeePay wallet balance or linked bank accounts.
  • Fund transfers: Users can easily transfer funds to other ShopeePay users using their mobile phone number or ShopeePay username.
  • Verified premium tier: Users who complete ShopeePay's enhanced e-KYC process can access a Verified Premium tier with higher transaction and wallet limits.

ShopeePay for merchants

Merchants partnering with ShopeePay benefit from increased visibility and streamlined cashless transactions, ensuring convenience for customers who prefer mobile wallet payments. This partnership model continues to drive adoption across Southeast Asia.

  • Exclusive promotional access: Merchants can take advantage of ShopeePay's exclusive rewards and promotions, from cashback to discounts. Participation can help sellers attract new customers looking for a good deal.
  • SPayLater integration: Sellers can offer SPayLater as an in-store payment method, gaining access to over two million eligible SPayLater buyers and potentially increasing average basket size by up to 46%.
  • Increased customer trust: Security features like biometric authentication methods can reduce the risk of fraud and chargebacks – enhancing customer confidence in your brand.

Why ShopeePay matters for business growth

ShopeePay offers users and businesses the benefits of a secure, convenient, and digital payment method while integrating seamlessly into one of Southeast Asia's leading e-commerce platforms.

Whether shopping locally or making cross-border payments, ShopeePay is revolutionising payments for Shopee's growing extensive user base. You can integrate ShopeePay into your store through a payment platform like Antom. Contact us to learn how: https://www.antom.com/contact-us

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