We’re proud to share that Antom has bagged Digital Experience of the Year - Payments and Service Experience of the Year - Payments awards at Asian Business Review’s Asian Experience Awards. This is a testament to our commitment to our merchants and consumers, and a recognition of the high level of service standards Antom offer in Asia and beyond.
Antom bags 2 wins at Asian Business Review’s Asian Experience Awards
We attribute these wins to our dedicated team members across merchant servicing, product, risk management and so forth. We are also pleased to share that the high level of customer satisfaction we deliver is also because of our commitment to deliver the most suitable solutions for our merchants whether their focuses are on brand growth, fraud prevention, better payment efficiencies, adding new payment methods or increasing authorisation rates and payment success rates.
In particular, Antom Copilot and our Antom AI FX solution have been instrumental in delivering measurable positive impact for our global merchants across industries including e-commerce, digital and travel.
Antom Copilot is one of the leading AI agents actively in use within the payments industry. It addresses the challenges with regulations, fraud, customer trust, and operational efficiency by providing real-time support for everything, from payment strategy to market entry and chargeback management.
A standout feature is the Chargeback AI Assistant, using the most advanced technology in the industry, which helps merchants prevent and respond to chargebacks quickly.
Unlike generic AI tools, Antom Copilot’s intelligence is built on specialised data from the global payments ecosystem. It continually learns and adapts. Whether it’s suggesting the best payment options for a target region, analysing customer behaviour, or recommending fraud prevention steps, Antom Copilot provides answers grounded in data.
“We’re building AI tools that go beyond payment acquiring to address real operational needs for merchants,” said Gary Liu, General Manager of Antom, Ant International.
Furthermore, with built-in automation and predictive analytics, Antom Copilot cuts costs and improves payment success rates. Features like payment flow optimisation, real-time alerts, and workflow automation help businesses increase conversion rates and enhance customer satisfaction.
More than being a payment tool, Antom Copilot is a strategic digital partner that helps SMEs understand market trends, customer preferences, and competitive landscapes. By doing so, it allows clients to make better decisions and scale smarter.
Antom’s AI FX innovation solution addresses long-standing challenges in cross-border transactions, such as multi-currency FX fluctuations, settlements and reconciliations – enabling merchants to scale smarter and faster.
Antom’s new capabilities offer a smarter way to manage foreign exchange and payment operations, with faster settlement times, lower and optimised FX costs, and reduced FX risk. Antom’s solution’s ability also lie in forecasting cash flow and FX exposure, providing precise, actionable insights for better liquidity and risk management. By leveraging Ant International's Falcon Time-Series Transformer (TST) FX Model, merchants can predict their cash flow and FX needs with over 90% accuracy.
Moreover, Antom’s platform integrates Blockchain RTP capabilities to significantly enhance how businesses manage their international finances. Blockchain-based RTP turns cross-border payments into instant, secure, and cost-effective processes that empower organisations to operate with agility.
To learn more about Antom’s payments solutions and our latest AI innovations, speak with our team today.